EU E-Commerce Directive 2000/31/EC & Greek Law

Legal Notice & Impressum

Statutory company disclosure, licensing oversight, insurance certification, and legal notices for Athens Transfer Taxi.

Official regulatory disclosure: Athens, Greece

1 Service Provider & Operator Identification

In accordance with Article 5 of the European E-Commerce Directive (Directive 2000/31/EC) and Greek Law 2251/1994, the legal information of the service provider is as follows:

Commercial Trading Name: Athens Transfer Taxi
Principal Activity: Private Passenger Road Transport, Chauffeur Services & Private Sightseeing Tours
Operational Base: Athens, Region of Attica, Hellenic Republic (Greece)
Customer Support Email: ask@athenstransfertaxi.gr
Telephone / WhatsApp Dispatch: +30 697 16 76 415
Payment Processing Partner: Viva Payment Services S.A. (viva.com) · Licensed European Payment Institution under Bank of Greece oversight

2 Statutory Licensing & Regulatory Supervision

Passenger road transport operations in Greece are subject to stringent state oversight. Athens Transfer Taxi operates in compliance with:

  • Competent Supervisory Authority: Hellenic Ministry of Infrastructure and Transport (Υπουργείο Υποδομών και Μεταφορών), Anastaseos 2 & Tsigante, GR-101 91, Papagou, Athens, Greece (www.yme.gr).
  • Greek Law 4530/2018: Statutory regulatory framework governing private passenger transport and vehicle rental with driver / public-use licensed passenger vehicles.
  • Vehicle Inspections (KTEO): All vehicles undergo mandatory periodic technical inspections conducted by certified Vehicle Technical Control Centres (ΚΤΕΟ) and hold valid Exhaust Emissions Control Cards (ΚΕΡ).

3 Professional Chauffeur Standards

Passenger safety and customer service are our utmost priority. Every chauffeur operating for Athens Transfer Taxi:

  • Holds an official Greek Special Professional Driving License (Ειδική Άδεια Οδήγησης Ε.Δ.Χ. / Taxi) issued by the Hellenic Republic;
  • Has passed official criminal record background verifications and comprehensive medical checks as required by Greek transport law;
  • Maintains professional fluency in English to effectively assist international travelers;
  • Adheres to strict codes of confidentiality, professional discretion, and road safety.

4 Commercial Passenger Liability Insurance

All vehicles operating transfers for Athens Transfer Taxi carry comprehensive commercial passenger liability insurance issued by leading licensed European insurance providers. Coverage fully complies with Greek and European Union road passenger transport insurance directives, providing protection for bodily injury, property damage, and third-party liabilities during the entirety of the booked transfer.

5 Alternative Dispute Resolution & EU Consumer Rights

In accordance with Article 14(1) of EU Regulation 524/2013 and European consumer protection directives:

EU Online Dispute Resolution (ODR) Platform:
The European Commission provides an online platform for out-of-court dispute resolution between consumers and online traders: https://ec.europa.eu/consumers/odr
Greek Consumer Ombudsman (Συνήγορος του Καταναλωτή):
Independent authority for extrajudicial consumer dispute resolution:
144 Alexandras Avenue, GR-114 71 Athens, Greece · Tel: +30 210 6460861 · Web: www.synigoroskatanaloti.gr

7 Disclaimer for External Hyperlinks

Our website may contain hyperlinks to third-party web resources (such as TripAdvisor, Google, airport flight trackers, or marine traffic services). We exercise no editorial or operational control over third-party external content and disclaim any liability for materials or services offered on external domains.